Services

Asset Management

Our experienced senior regional executives offer complete strategic oversight – from acquisition to disposition.

Leasing – hands-on management of leasing team include lease and contract negotiation to aggressively increase occupancy and maximize returns – known as the CPG Effect
Development and Renovation Management – create redevelopment concepts and plans to oversee architects, property managers, and contractors to ensure accountability and cost efficiencies
Business Plan and Budgeting – enhance budgeting process with thoughtful analysis. Provide detailed business plan updates, cash flow modeling, and valuations of the asset as needed.
Reporting and Debt Management – senior regional executives maintain transparent communication with investors, provide lender and JV level reporting and periodic sell/hold analysis

Property Management

Maximize Value – maintain and enhance existing prospective tenant relationship to retain diverse, strong-credit tenants
Improve Operations and Capex Quality – aggressively manage building improvements and capital projects with a focus on quality and cost efficiency
Preventative and Recurring Maintenance – host regular property inspections, actively manage third party vendors, and rapidly resolve tenant requests to promote quality service while also tracking for accuracy and timely completion
Transparent Reporting – produce detailed packages consisting of monthly reports, variance reports, reforecasts, and annual budgets
Proactive Management – from Emergency Plans to Employee and Tenant trainings, we are here to ensure optimum safety for our people and to promote seamless building operations

Construction Management

Our localized and expansive experience at every level of the construction process allows us to provide unparalleled value covering the complete spectrum of the real estate life cycle, from entitlements through full-scale development and construction.

Leveraging Long-Term Relationships – our established industry relationships allow us to competitively bid out projects and service contracts, ensuring the most cost-efficient and highest quality services
Marketing Pricing and Scope – from single tenant to multi-tenant buildings, amenitizations to elevator modernization, we have a deep knowledge of required scope and pricing relative to the market and vendor
Vendor Management – we hold vendors accountable and provide an experienced perspective that allows us to elevate real estate projects reporting, quarterly reports, and supplemental information detailing annual investment metrics and balance sheet.

Between 2016-2023

11elevator modernizations costing over $24M
7.5MMSF of office renovations
^$620MMin CP-led capital projects

Marketing and Communications

Media Outreach

Communicate successful leasing efforts and repositioning milestones
Strategize opportunities for reporter tours or media days at the property to support business plan and leasing initiatives

Community Involvement and Local Partnerships

Ensure all buildings have a direct connection to the community through social outreach initiatives
Create sponsorship opportunities at the state, regional, and local levels which aide in the individual promotion and exposure of each asset and provide value-add opportunities to tenants

Consistent and Strategic Branding

Design and maintain property websites and optimize for searchability
Oversee third-party SEO team in strategic planning and optimization of property visibility through search

Leasing Oversight and Incentives

Manage and support creative and content direction for property marketing efforts to guarantee brand consistency and optimum strategic positioning
Facilitate broker appreciation program to motivate tenant reps to consider CPG buildings and stay top-of-mind

Tenant Services

Premier Tenant Experience – enhance customer service by implementing our tenant services program, overseen by our Tenant Experience Manager, and spearheaded by on-the-ground Tenant Services Coordinators who serves as liaison between building management and tenants
Consistent Communication – enhance tenant engagement through seamless communication across in-person meetings, proprietary CPG tenant app, emergency texts, monthly newsletters, special events, and more. Oversee communications at the corporate level through a proprietary customer relationship management (CRM) system to automate tenant birthdays and building anniversaries and keep track of frequency of interactions
Annual Employee Surveys – validate and improve services through annual third-party employee satisfaction surveys, comparing data across the portfolio and industry norms
Art Curation – in-house art curator dedicated to integrating local art into the fabric of our office buildings so they are views as assets to their communities

art@work

art@work by CP Group is a national art program located throughout our office buildings that features local talent sourced from neighboring vibrant art communities. Through collaborations with area museums, schools, colleges, entrepreneurs, and art organizations, we cultivate a creative atmosphere that actively supports our community, energizes the workplaces for our tenants and visitors, and enhances their creativity in their jobs.

For more information about the art@work by CP Group program or to learn how you can participate, please contact our in-house art curator at curator@cpgcre.com.